FAQ
Frequently Asked Questions
We are open for retail and voucher purchases only on Mondays from 9:30am – 6:00pm. We are open for retail and spa treatments on Tuesday through to Saturday from 9:30am –
6:00pm. The Coach House is closed on Sundays and Bank Holidays.
You can schedule an appointment at your convenience by visiting our online website booking page. Alternatively, our front of house team can be reached by email
info@wellnessatthecoachhouse.com or by telephone +353 87 799 7709, Monday through to Saturday.
If this is your first visit to The Coach House, we recommend that you arrive approximately 15 minutes in advance to fill in your consultation form and to take a moment to relax in the calm surroundings.
Yes, we require a 50% deposit per guest per booking. If you are booking via our website, you can pay this using a card or Coach House gift voucher. If you are booking via email, our front of house team can email you a payment link.
Yes, our online booking software accepts gift vouchers as a form of deposit. We do require guests to present the physical voucher upon check-in.
We kindly ask that you give us 24 hours’ notice for rescheduling or cancelling your appointment. Your 50% booking deposit is fully refundable outside of our 24-hour notice period prior to your treatment. However, any cancellations made within the 24-hour timeframe will deem your 50% deposit non-refundable. Same day cancellations and no-shows will be charged the full treatment price.
Gift vouchers have a five year validity from the date of purchase. If you need further information on your gift voucher, such as a remaining balance, our front of house team will be happy to advise.
Currently we do not accept any gift vouchers other than the official Wellness at The Coach House gift vouchers.
Congratulations! Yes we have a comprehensive maternity spa therapy menu at The Coach House using pregnancy safe oils. Maternity guests must be a minimum of 12 weeks pregnant (completed their 1st trimester) before we can schedule a treatment. Guests will be given the option of an Earthlite Pregnancy Cushion for our maternity massage rituals.
Once you feel comfortable and ready, you can return for a treatment. Following a C-Section it is recommended to wait 12 weeks to allow for scar tissue healing before having a treatment and to consult with your doctor beforehand.
Due to the intimacy of the Coach House building and the number of treatment rooms available, the maximum group size is four people. The first two guests will enjoy their treatments whilst the second two guests unwind in our warmly lit relaxation area where we offer complimentary tea and cake.
The minimum age for treatments is 16 years old. Guests under the age of 18 must have a parent/guardian present with them throughout the visit, the parent/guardian must sign their consultation form, and must also pay for their treatment.
We do not offer accommodation but there are some lovely accommodation options local to The Coach House that we would be more than happy to recommend if you are looking for a place to stay. More details can be found in our blog
We offer a small menu of refreshments and snacks in our relaxation and retail area. There are some delicious food options locally from lunch to afternoon tea that we would be happy to recommend. You can find further details in our blog.
The Boyne Valley area has so much to offer! We have created a detailed blog of local attractions here. We also recommend browsing the Discover Boyne Valley website to plan your trip.
Arrive in whatever clothes you feel comfortable in. We will provide a luxury robe and slippers for that extra bit of comfort after your treatment. No need to bring a spare set of clothes or anything extra with you, just come as you are.
During the Summer months we run Yoga and Pilates classes in our outdoor Wellness Barn, The W-Club. We also run Sound Bath sessions with Emma West throughout the year which can be viewed and booked on our events page. For all scheduled events, please see here
We are proud members of the SATCC and deliver Cancer Care Spa Therapy in partnership with our spa brand GROUND Wellbeing. We offer a comprehensive menu of spa rituals suitable for those living with or a history of cancer, delivered by therapists who are equipped to modify and adapt each service to meet the unique needs of every client. In addition to this, The Coach House grounds offer a calming sanctuary, and guests are always welcome to relax outside amongst nature in the summer months.
